We, at QAS CREATIVES, want to make your experience with our reliable and finest digital service to be simple, hassle-free, and pleasing. Keeping that in view, we have formulated a plain set of terms and conditions which you must carefully read prior to placing an order.
By placing an order with us, you hereby agree to follow and comply with the following terms and conditions:
GENERAL SERVICES AGREEMENT
QAS CREATIVES is a highly reputed digital agency which is established to provide small and large-scale businesses with design, development and marketing services. We solely work online, that is, via the World Wide Web. When you place an order with our company, you will be assigned to a team of highly creative and experienced professionals who will handle your order efficiently and complete it in a timely manner. Rest assured, we are committed to delivering highly creative and impactful deliverables tailored to your business needs.
QUALITY ASSURANCE
So far, QAS CREATIVES has successfully helped several businesses promote their brand in the market by providing them with quality services. We are proud to claim that we have a team of highly dedicated, creative, and experienced. Through our streamlined process, we efficiently gather your requirements, work your deliverables, refine them based on your feedback, and deliver high-quality products, at a competitive price. You have our full assurance that all deliverables will fully align with your specified requirements.
100% SATISFACTION GUARANTEE
Upon placing an order, the initial samples/concepts are created according to the customer’s brief to start-off with the project. However, we offer Unlimited Revisions to guarantee 100% Customer Satisfaction.
STAGE
None of the initial samples conform to the customer brief.
Customer asks for revisions by providing feedback.
Takes no action for 60 days.
SHIPMENT CONTRACT
Time is of the essence, it is especially in the business world, and we are fully aware of it. We are committed to delivering all project materials in a timely and efficient manner, in alignment with your expectations and requirements. Keep in mind that we use electronic mail (Email) to deliver both the initials and the final product, approved by client.
QAS CREATIVES, in any way, is not responsible for failing to meet the imposed deadline of the client, which is not pre-approved by both parties in writing.
UNLIMITED REVISIONS
We, at QAS CREATIVES, always do our utmost to present perfect and pleasing creatives to our valued clients. We know it certainly well that every individual has his/her own idea of perfection. The product that looks perfect to us may not necessarily look perfect to you. Therefore, we offer our clients unlimited free revisions until they are completely satisfied with the result. Keep in mind that for each revision request, a new draft will be presented as per feedback.
OWNERSHIP OF THE WORK
Once a product has been approved and the final product is delivered to the client, after the complete payment, the client owns all the rights to the paid work. All the claims and copyrights of the product are then transferred to the client.
CUSTOMER SUPPORT CENTER
The customer support center of QAS CREATIVES is always available at the disposal of the client round the clock. With such kind of round the clock customer support you are assured to get the attention that you deserve. For your convenience, we offer numerous communication channels: EMAIL, CALL, SMS etc.
CANCELLATION POLICY
You clearly and irreversibly agree that QAS CREATIVES reserves the sole rights to cancel, reject or terminate any order or your contract in the following cases:
If the violation of contract is detected on the client’s side
OR
If QAS CREATIVES fails to complete the client’s order due to any unexpected and unavoidable circumstances.
If an order has already been submitted by the client and QAS CREATIVES fails to process it due to unforeseen circumstances, a refund will be awarded to the client.
In case if QAS CREATIVES declines or terminates a client’s order due to any reason other than client breach of contract or QAS CREATIVES’s non-performance, a refund will be offered to the client.